Privacy Policy

Hernandez Medical PLLC

Last updated: June 1, 2025

Our Commitment to Privacy

Hernandez Medical PLLC is committed to protecting the privacy and confidentiality of our patients. We understand the importance of maintaining the security of your personal and medical information.

Information We Collect

We collect information that you provide to us directly, such as when you schedule an appointment, register as a patient, or communicate with us. This may include:

  • Personal identification information (name, address, phone number, email)
  • Medical history and health information
  • Insurance information
  • Emergency contact information
  • Payment and billing information

How We Use Your Information

We use your information to:

  • Provide medical care and treatment
  • Process appointments and scheduling
  • Communicate with you about your care
  • Process insurance claims and billing
  • Comply with legal and regulatory requirements
  • Improve our services and patient experience

Information Sharing

We may share your information in the following circumstances:

  • With other healthcare providers involved in your care
  • With insurance companies for billing and claims processing
  • As required by law or regulation
  • In case of medical emergencies
  • With your written consent

Your HIPAA Rights

Under HIPAA, you have the right to:

  • Access and review your medical records
  • Request corrections to your medical information
  • Request restrictions on how your information is used
  • Request confidential communications
  • File a complaint if you believe your privacy rights have been violated

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal and medical information against unauthorized access, use, or disclosure.

Data Retention

We retain your medical records for a minimum of 7 years from your last visit, or as required by applicable law and regulation.

Contact Information

If you have questions about this privacy policy or how we handle your information, please contact our Privacy Officer:

Contact Information

Dr. Osnel Hernandez

Email: healthcare@hernandezmedical.co

Phone: (607) 205-1440

Address: 112 Clayton Ave, Vestal, NY 13850