Accessibility Statement

Our Commitment to Accessibility

Hernandez Medical PLLC is committed to providing equal access to healthcare services for all patients, including those with disabilities. We strive to ensure that our facilities, services, and communications are accessible to everyone.

Physical Accessibility

Our facility features:

• Wheelchair accessible entrances and pathways
• Accessible parking spaces near the main entrance
• Wide doorways and corridors throughout the facility
• Accessible restroom facilities
• Adjustable examination tables and equipment
• Clear signage and wayfinding throughout the building

Communication Services

We provide various communication accommodations:

• Sign language interpreters available upon request
• Large print materials and forms
• Verbal descriptions of written materials when needed
• TTY/TDD services for hearing-impaired patients
• Multilingual services in English and Spanish
• Patient advocates to assist with communication needs

Website Accessibility

Our website is designed to be accessible and includes:

• Keyboard navigation compatibility
• Screen reader compatibility
• Alternative text for images
• Clear and consistent navigation structure
• Sufficient color contrast for readability
• Resizable text without loss of functionality

Service Accommodations

We offer the following service accommodations:

• Extended appointment times when needed
• Assistance with completing forms and paperwork
• Flexible scheduling to accommodate individual needs
• Support persons welcome during appointments
• Modified examination procedures when appropriate
• Alternative communication methods as needed

Staff Training

Our staff receives regular training on:

• Disability awareness and sensitivity
• ADA compliance requirements
• Proper use of accessibility equipment
• Communication techniques for patients with disabilities
• Emergency procedures for patients with special needs

Feedback and Accommodation Requests

We welcome feedback and accommodation requests. If you need assistance or have suggestions for improving accessibility, please contact our Accessibility Coordinator.

Grievance Procedure

If you believe you have been discriminated against or denied access to services due to a disability, you may file a grievance with our office. All grievances will be investigated promptly and fairly.

Ongoing Improvements

We are committed to continuously improving accessibility. We regularly review our policies, procedures, and facilities to identify areas for enhancement and ensure compliance with current accessibility standards.

Contact Information

For accessibility assistance, accommodation requests, or to file a grievance, please contact our Accessibility Coordinator: